Description

Help shape Payments strategy by turning client profitability data into executive-ready insights that drive decisions. Lead the buildout of scalable, self-serve dashboards and automation to replace manual reporting. Partner globally with senior stakeholders to strengthen controls, data quality, and commercial outcomes.

As a VP within Payments Client Profitability Planning and Analysis, you will own end-to-end client profitability reporting and insights, translating WCP data into standardized, scalable outputs for senior stakeholders. You will modernize reporting through dashboarding, automation, and migration from Tableau to Qlik, establishing strong design, performance, lineage, and access standards. You will lead the monthly WCP close and control environment to ensure trusted, well-governed, and repeatable profitability reporting across regions.

Job Responsibilities

• Own end-to-end Payments client profitability reporting and insights, converting WCP data into executive-ready narratives and outputs.
• Define the target reporting "product," including KPIs and views by segment, region, and country, and drive the roadmap to scalable standardization.
• Deliver profitability driver analysis (e.g., mix, pricing variance, expense methodology changes) and identify top/lowest performing clients for Sales actioning.
• Provide ad-hoc analysis for senior leaders and convert repeatable requests into automated outputs and self-serve dashboards.
• Curate reference materials and connect stakeholders to relevant datasets and dashboards across the ecosystem.
• Create and maintain methodology documentation and a client profitability "explainer" to build trust and reduce rework.
• Build and scale a self-serve dashboard suite with cross-filtering and drilldowns to replace manual Excel and legacy reporting.
• Automate recurring reporting (e.g., actuals and YoY/period comparisons) to support decommissioning of legacy reports.
• Lead migration of reporting from Tableau to Qlik and set standards for design, data lineage, performance, access, and export/retrieval.
• Lead monthly WCP close execution, including control checks, issue management, reconciliations, and stakeholder communications.
• Establish SLAs, governance routines, and remediation tracking to continuously improve controls and data quality with minimal manual intervention.

Required Qualifications, Capabilities, and Skills

• Hold a Bachelor's degree in Accounting, Finance, Economics, or a related field.
• Bring 9+ years of experience in Financial Services, FP&A, profitability, or financial analysis roles.
• Demonstrate strong understanding of revenue and expense drivers, allocation rules, and fixed/variable concepts.
• Apply advanced Excel and PowerPoint skills to deliver executive-ready analysis and storytelling.
• Utilize dashboarding and analytics tools (e.g., Qlik, Tableau) and work effectively with broader BI/data tools.
• Lead complex deliverables with strong analytical, critical thinking, and project management capabilities.
• Communicate clearly with senior stakeholders and build strong cross-functional relationships in a fast-paced environment.

Preferred Qualifications, Capabilities, and Skills

• Leverage experience migrating dashboards between BI platforms and defining enterprise reporting standards.
• Apply knowledge of capital allocation concepts and balance sheet constraints in profitability contexts.
• Demonstrate strong control mindset across close processes, reconciliations, and documentation practices.
• Drive automation and process redesign to reduce manual effort and improve scalability.
• Translate complex profitability topics into clear, actionable themes for Sales and product stakeholders.
• Operate effectively in global models with stakeholders across regions and time zones.
• Challenge the status quo and initiate continuous improvements to data quality and user experience.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.