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- Marketing & Outreach Manager
Description
The primary duties for this position are developing and implementing a public outreach program to support the strategy for rider retention and continued growth for the vanpool and ride matching programs in Missoula and the surrounding four counties.
This is first a community job. Most of your hours will be spent getting the word out, filling seats, and keeping relationships with employers, riders, partner agencies, and public programs in good working order. Bookkeeping support is real—and it is secondary
Requirements
Primary work — marketing and outreach
This is where most of your time will go.
Promote iRide to employers, workers, and local organizations across the Bitterroot, Missoula, and Mission valleys
Recruit riders and help form or refill vanpool groups so routes stay viable
Build and keep employer relationships—surveys, worksite visits, simple commute programs, follow-up
Represent MR TMA on transportation committees (such as county transportation advisory committees and other regional coordination tables), prepare for meetings, share program updates, and bring useful information back to the Executive Director
Build and keep relationships with government employment programs—including Vocational Rehabilitation (Voc-Rehab) and similar workforce, disability, and job-placement partners—so vanpool is a practical option when someone is starting or returning to work
Stay in regular contact with those programs: referral paths, eligibility questions, rider onboarding, and problem-solving when a commute is the barrier to keeping a job
Represent MR TMA at community events, chamber gatherings, partner meetings, and job sites
Keep public information clear and current: how the program works, what it costs, how to join
Maintain a straightforward presence—website, flyers, social posts, local media when it helps—accurate more than flashy
Talk with current riders and volunteer coordinators so small problems don’t empty a van
Work with the Executive Director on outreach priorities so effort goes where seats are empty and where public partners can send riders
You will be out in the community—and in committee rooms—as often as you are at a desk.
Secondary work — bookkeeping support under dual control
Financial duties are support for the Executive Director, designed so no one person collects, records, deposits, and reconciles without a counterpart.
Record fare activity, subsidies, and routine expenses from source documents the Executive Director can review
Prepare deposits for Executive Director to enter into QuickBooks.
Help track ridership, fares, fuel, and maintenance so marketing decisions and financial reports use the same numbers
Draft pieces of grant and board reporting; do not be the sole sign-off
Assist with bank and fare reconciliations on a set schedule: one person prepares, the other independently verifies
Flag short groups, late fares, or unmatched receipts and generate fare invoices monthly
Follow written dual-control procedures so coverage works when either of you is out.
If you love being the only person who “has the books,” this is not that job. If you like clean records in a small shop that takes controls seriously, this is the right size of financial work.
Who this is for
You’ve done outreach or community-facing work before, and you can keep a ledger without making it your identity. You don’t need a megaphone. You need to be comfortable introducing yourself at a worksite, sitting through a transportation committee meeting, and following up until a commute actually works.
You’ll thrive here if you:
Spend most of a week talking with people—employers, riders, committees, and public programs—then still have the patience for a clean reconciliation
Can explain vanpooling in plain language to a plant manager, a Voc-Rehab counselor, a committee chair, or a commuter who’s tired of the drive
Are steady in meetings: show up prepared, represent the agency well, and don’t need to dominate the table
Have bookkeeping or small-office accounting experience and are used to prepare-vs.-approve, record-vs.-deposit, reconcile-vs.-review
Prefer supporting a leader to being the public face of the whole agency
Care that rural workers—including people coming through employment programs—can count on a ride Monday morning
A degree is welcome; equivalent experience is equally welcome. Valid driver’s license, clean driving record and comfort traveling the service area are required. QuickBooks or similar is a plus. Customer service, grant, nonprofit, or transit, or workforce experience helps. Comfort talking with strangers, problem solving, creative thinking and showing up consistently at committees matters more than a marketing portfolio.
Why this stage of life often fits
The main work is human. Filling vans for Hamilton, Stevensville, Florence, Arlee, Polson, and beyond—and making sure public partners know how to use the service.
Experience counts. We need someone who already knows how to follow up, keep a promise, sit in a meeting, and not oversell.
Books are a craft, not a career change. Secondary hours, dual control, Executive Director review.
You are not carrying the agency alone. You support the Executive Director. They support the controls.
Local work. Local faces. Local routes. Local tables.
Compensation and benefits
$24 per hour
Flex Benefit Plan: medical savings account and/or 403(b) retirement program
A small Western Montana nonprofit with a long track record and a job that is mostly out among the people and partners the vans serve
How to apply
Send a brief letter and résumé that lead with outreach or community work, to mrtma2@montana.com or MRTMA, 2820 S. Higgins Ave., Missoula, MT 59801. Show you can support the books. In a paragraph or two, tell us how you would spend most of your week filling seats—including transportation committees and partners such as Voc-Rehab—and how you have worked with a second person on fare collection, recording, and reconciliations so dual control is normal, not an afterthought.
MR TMA is an equal opportunity employer.