Description

Summary

The Opportunity

Hyatt seeks an enthusiastic strategic and creative Marketing Manager to join our Global Marketing team. In this role, you will be focused on the World of Hyatt while collaborating closely with the broader loyalty, brand, communications, regional, field marketing, social and sales teams across the organization. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Marketing Manager will play an important role on the World of Hyatt Global Marketing team, helping bring our brand and loyalty program to life for members and travelers around the world. In this role, you will help shape and execute integrated marketing plans that drive awareness, preference, membership growth, stay activity, and ongoing engagement.

You will lead cross-channel campaigns from brief to launch, partnering closely with internal teams, agencies, and external partners to deliver compelling marketing strategies across owned and paid media. This is a highly collaborative role for a marketer who is both strategic and hands-on, energized by connecting ideas, people, and channels to create impactful work.

We are looking for someone who is consumer-minded, curious, and motivated to grow within a fast-paced global brand. The ideal candidate is a strong collaborator, an organized project manager, and a thoughtful marketer who can move seamlessly from strategy to execution. A passion for travel and hospitality is a plus.

This position reports to the Director, Global Marketing.

Responsibilities include:
• Manage the strategy, planning, and execution of integrated marketing campaigns, including brand initiatives, program communications, and global or regional campaigns
• Establish clear, compelling marketing briefs and partner with agencies and cross-functional teams to bring campaigns to life
• Create and implement communications that support strategic partnerships, business priorities, and stakeholder objectives
• Manage campaign execution across multiple channels, ensuring work is delivered on time, on brand, and with attention to detail
• Cultivate relationships with internal teams including data and analytics, email operations, digital, brands, social, communications, legal, etc. to drive successful execution.
• Use data and performance insights to optimize campaigns and inform future marketing decisions
• Contribute to development of overall long-term marketing strategy across brands, functions, and regions
• Consistently build knowledge of the hospitality industry, travel consumer, World of Hyatt brand and loyalty program, and competitive landscape

Qualifications

Experience Required:
• 5+ years of brand/marketing experience with demonstrated success supporting campaigns from strategy through execution. Hospitality, travel and/or loyalty experience a plus.
• Detailed understanding and experience with all marketing channels/tactics and ability to connect the dots strategically, creatively and operationally
• Ability to leverage big picture thinking to link strategy to implementation for multiple audiences internally and externally
• Strong project management skills, with the ability to manage multiple priorities in a fast-paced, matrixed organization
• Excellent communication and collaboration skills, with the ability to lead and influence effectively across teams and levels
• Self-starter who is resourceful, adaptable, and comfortable navigating ambiguity
• Innovative and forward thinking, keeping up with the latest marketing and digital/social media trends and proactively incorporating new ideas
• Experience working with translations and global teams
• Familiarity with using first party data to inform personalized content and marketing campaigns

Experience Preferred:
• BA/BS in Marketing, Business Management, Communications, Advertising or equivalent

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The salary range for this position is $105,000 to $120,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.