Description

Overview

With eight golf facilities, Denver Golf , part of the City and County of Denver's Department of Parks and Recreation , has something for everyone! Denver Golf's diverse portfolio includes one 27-hole regulation golf course, four 18-hole regulation golf courses, one 18-hole mountain golf course, two 9-hole par three golf courses, two Miniature Golf facilities, five driving ranges (including the signature Aqua Golf water range), six Restaurants, and Denver Junior Golf - The First Tee of Denver (one of the largest Junior Golf programs in the country). Denver Golf has outstanding course conditions and top-notch guest services for the best value. From urban golf settings to mountain vistas, you will find it here at Denver Golf.

Denver Golf is looking to hire a Golf Course Operator to join their team at Evergreen Golf Course. Just a short drive from downtown, Evergreen Golf Course, a part of Denver's Mountain Park system, was completed in 1926 and provides an exceptional 18-hole golf course experience to visitors. Evergreen offers many benefits to golfers including scenic mountain views, sightings of Colorado's native wildlife, and an escape from the city's busy atmosphere. In addition to the world-class course, Evergreen offers visitors a fully stocked pro shop and the unique Keys on the Green restaurant, a historic cabin dining experience. Check out what Evergreen Golf Course has to offer!

It takes a dedicated team of professionals to ensure Denver's most iconic course can be enjoyed for generations to come. As a Golf Course Operator, you will play a key role in Denver Golf's mission to be a national leader in the golf industry regarding accessibility, diversity, environmental stewardship, and building the game for the future.

Experience Required

Our ideal candidate will possess the following:

• Strong management and team building skills
• PGA or LPGA member or apprentice who has completed level 2 and is in good standing preferred, but not required
• Experience assisting with golf tournaments and all aspects of a golf retail operation
• Experience assisting with managing and influencing a high volume of employees
• Experience as an assistant golf professional or head pro preferred but not required
• Experience using an industry preferred point of sale and Teesheet software preferred
• Superior attention to detail and organization skills
• Basic understanding of accounting and budgeting
• Outstanding customer service skills
• Process oriented and logical thinking skills

Required Minimum Qualifications

• Education requirement- Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Experience requirement- Five (5) years of experience in assisting in the operation of a golf course, or in golf course maintenance.
• Education & Experience Equivalency- Additional appropriate education may be substituted for the minimum experience requirements.
• Licensure & Certification: none

Essential Responsibilities

As a Golf Course Operator, you will mainly work on the Pro Shop Operations side. Duties will include:

• Design, implement and market pace of play and tournament programs to increased course revenue and enhance customer satisfaction
• Collaborate with Parks and Recreation Marketing team to create and implement innovative marketing initiatives for the course
• Manage the operations of the pro shop and golf car fleet; supervising personnel involved in the staging, marketing, appearance and profitability of golf car fleet
• Oversee all retail aspects of the pro shop
• Respond to guest concerns in a professional manner, and ensure staff maintain/exceed our top-notch customer service standards
• Work with Golf Course Superintendent to coordinate daily play, tournament and other golf activities, to balance play and conditioning to appropriate levels; to provide maximum service and enhance revenue
• Assist with development of departmental budget, and conduct general accounting duties
• Enforce golf course rules and regulations and maintain PGA standards and policies
• Develop performance evaluation program for functions within the unit, monitors and documents employee performance, provides ongoing feedback regarding levels of performance, and formally evaluates employees in relation to performance
• Submit timecards on time and accurately
• Perform other related duties as assigned or requested