Description

Global Workforce Screening team is part of Global Security at JPMorgan Chase and responsible for screening. Workforce Screening conducts background checks on new hires and rescreening of current employees and contingent workers, in partnership with Human Resources and Global Supplier Services. This function helps protect the firm's assets, reputation, employees, and clients pursuant to firm policy and regulatory standards.

As a Business Analysis & Reporting Specialist in the Global Workforce Screening team, you are required to have a combination of analytical skills, adaptability, and decision-making abilities.

Job responsibilities:

• Responsible for reviewing complex work and decision-making based on evaluation of evidence and applicable criteria.
• Independently review & analyze data to assess validity and compliance with relevant policies, regulations, and guidelines.
• Maintain working knowledge of automated processes supporting workflow.
• Serve as subject matter expert in all aspects of screening life cycle & processes including vendor initiation, automation and case management.
• Provide vendor oversight & work independently to understand what requires escalation.
• Provide operational use cases for technology improvement and draft requirements.
• Work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision/guidance.
• Apply in-depth understanding of methods, systems, and procedures to effectively process cases, solve problems, and share ideas for improvement.
• Exercise sound judgment; act with integrity; protect our company, clients, and customers.

Required qualifications, capabilities and skills:

• 4 years work experience in banking or financial services industry
• Ability to evaluate options and make informed choices based on overarching principles or guidelines
• Ability to leverage advanced analytical tools and software to enhance accuracy and efficiency of processes; proficiency in Microsoft office & Alteryx
• Ability to understand third party case initiation, technology and operational workflows including 'end to end' case management, providing vendor oversight & when to escalate
• Ability to manage case load within Service Level Agreement and identify potential escalations
• Possess skills to manage and resolve data related issues
• Outstanding written/verbal communication skills
• Demonstrate initiative to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision
• Quickly learn and understand US regulations, criminal justice system and credit reports

Preferred required qualifications, capabilities and skills:

• Ability to cultivate partnerships and collaborate across team and embrace / adapt to change with ease; keep current with process
• Time management and organizational skills and ability to work under pressure
• Must be able to maintain a high degree of confidentiality

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.\n
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\n The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.\n