Description

Overview

La Grande, OR | La Grande Country Club, a member-owned private Golf Course, was established in 1924 and opened at its present location in 1928. For 98 years, this highly regarded nine-hole layout has been a true test for the best of the best and enjoyable for the beginner. The tree-lined fairways, elevated postage stamp greens, and total yardage of 6500 yards provide an excellent place for any caliber of player to pursue their passion.

Mission Statement | Provide an exceptional experience by combining our beautiful location with excellent facilities, programs, and services for the enjoyment of our members.

Vision Statement | Continue the tradition as the first choice for those seeking the best golf and social experience in our area.

Core Values

To respect fellow members and staff

To be a family-friendly and welcoming membership

To have outstanding facilities, amenities, and services

To keep a balance between quality and value

To be fiscally responsible

To promote the game of golf for all ages

Learn more about La Grande CC online .

The Position | La Grande Country Club - Director of Golf Operations Job Posting
The Director of Golf Operations (GM/HP) directs all aspects of the golf operation including its clubhouse, golf and administrative operations. Coordinates and oversees the clubhouse staff, monitors the quality of products and services to maximize customer satisfaction and secures and protects facility assets.
Supervised By: The LGCC Board of Directors
Departments Managed:
Golf | Tournaments | Player Development
Membership Sales | Food & Beverage | Fitness
Prioritized Keys to Success:
Membership Retenton and Growth | Club Profitability
Improved Organizational Culture | Customer Satisfaction
Successful Tournament Operations | Increased Player Development

Experience Required

Knowledge, Skills and Traits:

• Maintain PGA of America membership in good standing in an active classification (OR) be in actively pursuing PGA Membership in a timely manner through the PGA Professional Golf Management Program
• Fundamental knowledge of the game of golf, rules, golf facility operations and tournament operations (incl applicable programs/platforms listed below)
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, Planning and prioritization skills
• Self-motivated with a desire to promote and market the club
• Service and customer focused attitude
• Remain up-to-date on customer relationship management tactics and strategie
• Experienced computer user including; Golf Genius, Word, Excel, Docs, Sheets, Email, Constant Contact, Facebook, Instagram, and other applications as necessary
• Maintain and promote a positive professional image within the community
• Attend conferences, workshops, meetings, and trade shows to keep abreast of marking and business trends
• Attend a minimum of two continuing education opportunities annually that provide direct benefits to La Grande Country Club
• Maintain a credible golf game and remain current on teaching innovations
• Actively work to provide golf and social opportunities to unify the membership including weekly games, tournaments, and social gatherings for all customer segments
  Additional Information/Qualifications:
  Minimum of five years of experience in the golf industry
• College Degree Preferred
• PGA Member or PGA Associate program (Level 2 or higher) in Good Standing

Essential Responsibilities

Management Responsibilities:

• Responsible for the development and preparation of budgets, including forecasting and review of all facility revenues and expenses on a daily, monthly, and annual basis
• Develops and coordinates long range, annual business, and capital plans
• Analyzes and monitors financial statements, and reviews income and expenses relative to plans, implements corrective measures as needed, and reports status monthly
• Assures operation compliance with local, state, and federal regulations and laws
• Maintains knowledge and compliance with all lease terms and contractual obligations
• Develops/implements general policies. Approves specific operational policies, programs, and procedures in harmony with the board, mission and general policies
• Monitors the performance of all daily operations, functions and services; assures high standards and total customer satisfaction
• Develops and implements short and long-term membership growth and retainage plan with annual promotions and marketing in the community
• Remains active in the community to promote the club
• Establishes personnel policies; ensures proper hiring, training, supervising, personal development, payroll and corrective action in accordance with fair labor standards and safety
• Manages and oversees all accounting, inventories, banking, audit process, cash flow, and establishes controls to safeguard funds and assets
• Oversees the care and maintenance of all physical assets and facilities
• Ensures the highest standards for golf services and programs, food and beverage, recreation, entertainment, and other facility services
• Oversees the development of operating procedures and training manuals
• Communicates to controlling entity on a structured and timely basis
• Establish personnel policies and ensure evaluations and annual reviews are completed and recorded for all applicable staff
• Foster open communication within the facility
• Direct the publication of newsletters, informational and promotional materials
• Develops and maintains all customer safety and emergency policies and procedures
  
  Golf Operations Responsibilities:
• Track and verify all players, guests, golf cars, club care, lockers, handicap fees, other charges, and facilitate accurate accounting and recordkeeping
• Oversee golf car fleet while ensuring proper maintenance and recordkeeping
• Develop and manage an innovative tournament program that services all customer segments
• Administer the rules of golf and educate staff
• Develop, maintain, update, and utilize customer database including important dates, spending, sizes and preferences
• Oversee retail merchandise concession in step with the mission of the golf operations and facility, while maintaining profitability
• Maintain close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament setup
• Participant in and compilation of relevant information from market competion using all information available for comparison studies to properly position the facility in the marketplace
• Play golf with a variety of members and/or guests as time permits
• Coordinate plans with the Food and Beverage Manager for food and beverage needs
• Offer a variety of teaching and coaching programs including individual instruction, group lessons and clinics
• Design and manage a robust junior golf program including individual instruction, group lessons and annual
  camps

Benefits

*Draft*

Comp & Benefits:

• Base pay range: about $61,000-$81,000
• Plus limited instruction compensation for PGA professionals: Junior Golf Program, individual lessons & Group clinics. $5,000-$10,000
• Currently, healthcare is not provided but Club is negotiable on finding a stipend, HSA or similar benefit to help in this area.
• Similarly, Club is working on a retirement (eg 401k) scenario as well. Outcome TBD.
• Anticipated comp possible based on candidate and their qualifications/experience: $74,000-$94,000

Employee benefits include:

• Use of golf facility per policies, and based on course traffic
• One complimentary meal per work shift

Preferred start date of Jan 1, 2027, but employer will be flexible based on the exit/arrival timing needed for successful candidate.

Candidates with questions and/or interest in this position are ENCOURAGED to reach out directly to Tyler Brooks, Club President --> rtylerb2@yahoo.com (No phone calls please.)