Description

Job Description

The Employee and Organizational Success Senior Consultant is a strategic collaborator responsible for advancing organizational effectiveness, employee development, and a culture of inclusion and belonging within Administration and Finance. This role integrates organizational development, learning and development, and program management to deliver impactful, enterprise-wide initiatives grounded in A&F's WISER Guiding Principles.

Under the leadership of the Executive Director of Employee and Organizational Success Office, the consultant operates with a high degree of independence, influencing strategy while also ensuring excellence in execution, from large-scale interventions to day-to-day program operations. This role plays a critical part in fostering an equitable workplace where all employees can thrive.

Benefits: Exempt Regular

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

The ideal candidate will personally connect with the Administration and Finance Guiding Principles which closely mirror UMB's core values: Respect and Integrity, Well-Being and Sustainability, Equity and Justice, and Innovation and Discovery.

Primary Duties:

Employee Success & Inclusion

• Integrate employee success principles into all aspects of organizational development, learning, and program design.
• Partner with leadership to advance fair, effective, and consistent policies, practices, and systems across the organization.
• Design and deliver training and initiatives that promote cultural competence, inclusive leadership, and a culture of belonging.
• Support and provide administrative and programmatic coordination for employee communities and engagement initiatives.
• Use data and stakeholder feedback to identify gaps and recommend strategies to improve employee experience and organizational outcomes.

Organizational Development & Consulting

• Conduct organizational assessments, diagnostics, and needs analyses to identify opportunities aligned with strategic and employee success priorities.
• Provide consulting and coaching to leaders, teams, and departments; develop and implement targeted action plans that strengthen effectiveness, fairness, and organizational performance.
• Design and facilitate large-scale interventions to strengthen organizational culture, team performance, and a culture of inclusion and belonging.
• Build organizational capability through implementation of evidence-based solutions and evaluate their effectiveness.
• Manage distribution of organizational assessments, data collection, and implementation of action plans.
• Manage logistics and provide support for team workshops, interventions, and consulting engagements.

Learning & Development

• Design, develop, deliver, and evaluate training programs - both in-person and virtual - that enhance employee competencies and foster inclusive leadership for employees and leaders at all levels.
• Manage comprehensive training initiatives or curricula tailored to diverse audiences and organizational needs.
• Assess and select appropriate instructional methodologies, including instructor-led, eLearning, and blended learning formats.
• Develop and update comprehensive training materials-including presentations, guides, job aids, and multimedia content-using adult learning theory and inclusive design principles.
• Facilitate in-person and virtual learning events for employees, leaders, and UMB community.

Program Management & Operations

• Plan, administer, and coordinate professional development and education programs, ensuring alignment with organizational priorities, timelines, and budgets.
• Coordinate, design, and manage day-to-day training and learning operations, including scheduling, room reservations, materials preparation, supply management, and program file maintenance.
• Manage the training calendar and track training participation and completion metrics.
• Oversee logistics for workshops, meetings, conferences, and special events, including venue selection, catering coordination, and on-site support.
• Coordinate program activities through delegation and collaboration with staff, contractors, and stakeholders.
• Monitor vendor and consultant performance to ensure compliance with work plans and deliverables.
• Manage logistics for workshops, meetings, conferences, and events, including catering and on-site support.
• Support Success Office programs, projects, and events to ensure timely execution.

Communication & Engagement

• Serve as the communication and marketing lead for training and organizational success initiatives.
• Develop and execute comprehensive communication strategies to promote training and events through email campaigns, social marketing, and digital content.
• Update website.
• Serve as the primary point of contact for training programs, overseeing participant registration, responding to inquiries, and coordinating communications and reminders.
• Represent programs through presentations, reports, and stakeholder engagement activities.

Data, Evaluation & Continuous Improvement

• Perform data collection, tracking, analysis, and reporting on training metrics, participation, and feedback to evaluate program effectiveness and support informed decision-making.
• Design and administer surveys and feedback tools; analyze results to produce actionable insights and reports.
• Recommend and implement continuous improvements to programs, systems, and processes.
• Support continuous improvement efforts based on data and stakeholder input.

Employee Success

• Champion employee success by integrating inclusive practices into training, programs, and organizational processes.
• Provide management and administrative support for employee success initiatives, including coordination and engagement of employee communities.
• Facilitate employee success training and track participation and outcomes to support continuous improvement.

Other Duties

• Perform other related duties as assigned.

Scope of Role

• This role applies advanced knowledge of organizational development, human resources, and adult learning with a focus on employee success and workplace inclusion. The consultant operates with substantial independence, exercising judgment, discretion, and creativity to address complex organizational challenges.
• Influences organizational strategy, culture, and employee success priorities.
• Sets goals and objectives aligned with institutional mission and values.
• Develops innovative, inclusive solutions in ambiguous or evolving environments.
• Ensures compliance with policies, regulations, and equitable practices.
• Acts as an expert resource and thought leader across the organization.

Qualifications:

Education: Bachelor's degree in human resources, Organizational Development, Education, Business Administration, or related field (master's preferred).

Experience: Three (3) years of experience in organizational development, learning & development, HR consulting, DEI, or related field.

Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

Preferred:

• Preferred Experience: Prior experience in program management, training design, and facilitation
• Experience advancing diversity, equity, and inclusion initiatives in organizational settings.
• Strong analytical, communication, and strategic thinking skills.
• Experience advancing employee development and success in organizational settings.
• Experience in higher education or complex organizations.

Hiring Range: $70,000 - $80,000, commensurate with education and experience

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.