Description

As an Activations Program Manager in the Digital Signage and Employee Engagement team within Corporate and Firmwide Employee Communications, you will conceive and deliver a cohesive, year-round activation program for employees based in and around 270 Park Avenue. You will balance high-impact tentpole events with smaller "moments of delight," integrating on-site experiences and digital communication channels to maximize reach and engagement. You will partner directly with senior leaders and cross-functional stakeholders to align priorities, deliver flawless execution, and continuously improve programming through disciplined processes and measurable insights.

Job responsibilities

• Own the strategy and roadmap for 270 Park Avenue activations, delivering always-on programming aligned to firm priorities and cultural moments.
• Design a balanced portfolio of tentpole events and smaller engagement moments that strengthen community and connection.
• Integrate physical experiences and digital channels, including digital signage, to extend reach and reinforce key messages.
• Lead activations end-to-end from concept through on-site delivery, ensuring high polish and operational rigor.
• Develop detailed run-of-show plans, staffing models, rehearsal schedules, and contingency plans to ensure flawless execution.
• Manage approvals and stakeholder inputs, translating complex feedback into clear decisions and executable plans.
• Oversee vendor and partner engagement, including sourcing, contracting support, deliverable tracking, and on-site coordination.
• Resolve real-time issues calmly and decisively during live activations, protecting employee experience and stakeholder confidence.
• Partner with Lines of Business leaders, Employee Experience, Global Real Estate, and site partners to drive alignment and accountability.
• Operationalize program intake, planning workflows, toolkits, and repeatable playbooks to increase consistency and speed.
• Measure program performance, synthesize insights, and pilot new formats and process improvements, including responsibly applied artificial intelligence-enabled efficiencies.

Required qualifications, capabilities, and skills

• 7 years of experience planning and executing events, activations, or employee engagement programming end-to-end with high production standards.
• Demonstrated credibility partnering with senior leaders, including driving clarity, managing expectations, and securing decisions.
• Strong program and project management discipline, including timeline ownership, dependency management, and run-of-show execution.
• Proven ability to execute under pressure with calm judgment, rapid problem solving, and strong risk awareness in live environments.
• Exceptional attention to detail with a proactive mindset that anticipates issues and mitigates them early.
• Strong written and verbal communication skills, including stakeholder-ready updates and concise executive briefing materials.
• Budget ownership experience, including planning, tracking, forecasting, and cost control.
• Vendor management capability, including sourcing support, negotiating, and managing deliverables to scope and schedule.
• Strong cross-functional leadership skills, influencing partners and driving accountability without direct reporting authority.
• Working knowledge of event technology tools, including registration and event management platforms.
• Experience using employee communication channels, including digital signage, email, newsletters, and intranet publishing.

Preferred qualifications, capabilities, and skills

• Experience delivering workplace activations in a large, matrixed organization with multiple lines of business and complex stakeholder groups.
• Experience integrating on-site experiences with digital campaigns to increase reach, participation, and message recall.
• Experience developing repeatable toolkits and operating rhythms to scale a program across multiple activation types.
• Familiarity with measurement approaches for employee engagement programming, including qualitative feedback and participation analytics.
• Experience managing multiple vendors simultaneously across creative, production, and on-site operations.
• Demonstrated ability to pilot new formats and improve processes while maintaining execution quality.
• Prior experience supporting activations in corporate real estate environments or multi-tenant office sites.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.