Description

Troon's Corporate office, located in Scottsdale, AZ, is pleased to announce an excellent career opportunity for an Analytics & Integrations Developer! We are seeking a highly motivated individual who is eager to learn, contribute, and advance their career within a rapidly growing organization.

The Analytics & Integrations Developer will support reporting, analytics, data integration, and business enablement across Troon's UKG Pro and UKG Pro Workforce Management (WFM) platforms. This role serves as a key technical resource within IT, responsible for developing reporting solutions, supporting enterprise integrations, improving data quality, and partnering with business stakeholders in Human Resources and Finance to enable informed decision-making.

The position will work closely with Human Resources, Payroll, Benefits, Finance, Operations, and executive leadership to gather requirements, develop solutions, and communicate outcomes in a clear and professional manner. Success in this role requires strong technical aptitude, excellent communication skills, professional maturity, and the ability to translate business needs into practical technology solutions.

This is a hands-on development and support role intended for junior to senior-level professionals who enjoy solving business problems through data, analytics, and system integrations.

Key Responsibilities:

Analytics Development & Reporting

• Design, develop, maintain, and support enterprise HRIS reporting and analytics solutions across the UKG ecosystem.
• Create reports, dashboards, and data visualizations using:
  • UKG People Analytics (Cognos BI)
  • UKG Pro WFM Data Views and Reports
  • UKG Workforce Intelligence Hub (Google Looker)
  • Related reporting and analytics platforms
• Partner with business stakeholders in Human Resources and Finance to gather requirements, define reporting needs, and validate outcomes.
• Ensure the accuracy, consistency, and integrity of reporting data.
• Troubleshoot reporting issues and recommend improvements to reporting processes and data quality.
• Assist with training, knowledge transfer, and user adoption efforts for reporting and analytics tools.
• Support reporting standardization and data governance initiatives across the organization.

Integration Development & Support

• Develop, configure, test, document, and support integrations between UKG and other enterprise applications.
• Support integrations utilizing:
  • UKG Pro APIs
  • UKG Pro WFM APIs
  • UKG Integration Tools
  • Integration Hub (iHub)
  • Data Import Tool
  • Boomi and similar middleware platforms
  • Web services and related technologies
• Monitor and troubleshoot integration processes to ensure reliable operation.
• Work with internal and external partners to resolve integration issues and implement enhancements.
• Contribute to integration standards, documentation, and best practices.
• Ensure integration solutions align with established security, compliance, and data governance requirements.

Business Partnership & Solution Delivery

• Collaborate with Human Resources, Finance, Operations, and other business teams to understand operational requirements and priorities.
• Translate business requirements into effective reporting, analytics, and integration solutions.
• Participate in system implementations, enhancements, testing activities, and production support efforts.
• Prepare professional documentation, status updates, requirements summaries, testing results, and user-facing communications.
• Present technical concepts and solution recommendations to both technical and non-technical audiences, including senior leaders.
• Build trusted relationships with stakeholders across the organization while maintaining a high level of responsiveness and customer service.

Data & Analytics Collaboration

• Develop a strong understanding of UKG Pro and UKG Pro WFM data structures and reporting frameworks.
• Partner with enterprise analytics teams to support broader data initiatives and reporting strategies.
• Assist with integrating UKG data into enterprise reporting and analytics environments.
• Support cross-platform reporting and data analysis initiatives involving solutions such as Microsoft Power BI and related platforms.
• Participate in efforts to improve data accessibility, reporting consistency, and analytical capabilities across the organization.

Qualifications:

Required:

• 4+ years of experience supporting HRIS, HCM, Workforce Management, analytics, reporting, integrations, or enterprise business applications.
• Experience developing, maintaining, validating, or supporting reports, dashboards, analytics, or business intelligence solutions.
• Working knowledge of Human Resources, Payroll, Benefits, Workforce Management, Talent Acquisition, or related business processes.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Demonstrated ability to gather requirements, document processes, and translate business needs into system solutions.
• Strong project management and organizational skills, with a proven track record of managing multiple initiatives simultaneously, honoring commitments, proactively identifying risks, and delivering high-quality results within established timelines.
• Professional presence and the ability to interact confidently with business stakeholders and executive leadership.
• Demonstrated professional maturity and discretion when handling highly confidential information, including payroll, compensation, personal identifiable information (PII), and other sensitive employee data.
• Commitment to data privacy, security, compliance, and governance best practices.

Preferred:

• Experience with UKG Pro and/or UKG Pro Workforce Management platforms.
• Experience with UKG People Analytics (Cognos BI).
• Experience with UKG Pro WFM reporting, Data Views, and workforce analytics.
• Experience with Google Looker, Power BI, Cognos BI, or other enterprise analytics platforms.
• Experience with API-based integrations and integration troubleshooting.
• Familiarity with UKG integration tools, Boomi, middleware platforms, or similar technologies.
• Knowledge of data governance, reporting security, and access management concepts.
• Experience participating in HRIS, payroll, benefits, workforce management, or enterprise application projects.
• Experience with Azure DevOps, Jira, Smartsheet, Microsoft Project, or similar project management tools.
• Experience supporting multi-location or multi-state heavy retail/hospitality organizations

Knowledge and Skills:

• Strong understanding of reporting, analytics, and data management concepts.
• Ability to learn and apply technical knowledge across multiple systems and technologies.
• Strong customer-service mindset with an emphasis on business partnership.
• Excellent written and verbal communication skills.
• Ability to explain complex technical concepts in clear business terms.
• Sound judgment and professional presence when interacting with leaders at all levels of the organization.
• Strong collaboration skills and ability to work effectively across IT and business teams.
• Demonstrated ownership, accountability, and reliability in managing assigned work, following through on commitments, and delivering results within agreed-upon timelines.
• Ability to operate successfully in a fast-paced environment with changing priorities.
• Commitment to continuous learning and professional development.

Education Requirements:

• Bachelor's degree in information systems, Computer Science, Business Technology, Data Analytics, or a related field; or equivalent combination of education and relevant experience.

Physical Requirements:

• This position operates primarily in a professional office environment.
• Prolonged periods of sitting and working on a computer.
• Must be able to communicate effectively with team members, business stakeholders, and external partners.
• Occasional travel may be required for meetings, project activities, or team collaboration.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com .