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University of Massachusetts Amherst
Amherst, MA, United States
26 days ago
University of Massachusetts Amherst
Amherst, Massachusetts, United States
26 days ago


About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Reporting to the Director of Education Abroad, the Education Abroad Advisor for Custom Programs is responsible for the administration of international faculty-taught programs. This position coordinates logistical details related to international travel, student applications, health and safety, budget, academic components of IPO’s faculty-taught portfolio, and provides advising support as needed.    

Essential Functions

  • Provides student advising as needed for a portfolio of semester and academic year programs, in the academic and geographical areas assigned.
  • Sustains relationships with domestic International Education Partners (IEPs) to design and implement successful programs to improve student and faculty experiences on new and existing programs.
  • Coordinates risk-management workshops for program faculty with the Director of International Health, Safety, and Security.
  • Consults with UMass and international emergency personnel in case of personal, medical, or political crises during programs.
  • Communicates policies, procedures, and deadlines to faculty and academic units for the sustainable development of overseas programs.
  • Promotes programs digitally and through in-person meetings.
  • Updates required forms, provides application support to students and faculty, and processes applications.
  • Prepares and processes program leader and faculty travel authorizations and reimbursements.

Other Functions

  • Understands responsibilities with respect to Title IX, Clery, and other compliance requirements.
  • Stays informed of best practices for short-term educational abroad programs as maintained by the leading organizations in the study-abroad field.
  • Works collaboratively with UMass Financial Aid, University Without Walls, the Registrar’s Office, and the Controller’s Office to stay informed of University policies and mandates that affect program administration.
  • Performs related duties as assigned or required to meet department, Executive Area/Division and university goals.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree and three (3) years of experience working in international higher education.
  • Experience living, studying, or working outside the United States.
  • Familiarity with higher education systems, international education, and study abroad in the United States.
  • Significant experience developing and administering budgets.
  • Proficiency with computer technology including email, collaborative work platforms, and computer software standard to the study abroad industry.
  • Ability to communicate effectively with potential, current, and returned study abroad students, faculty and staff and represent the office as necessary in a professional manner.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s degree.
  • Proficiency in a foreign language.
  • Web and digital media experience.

Physical Demands/Working Conditions

  • Typical office environment.

Additional Details

  • This position reports to the Director of Education Abroad.
  • For more information about the International Programs Office at UMass Amherst please visit

Job Information

  • Job ID: 64580143
  • Location:
    Amherst, Massachusetts, United States
  • Position Title: Education Abroad Advisor for Custom Programs
  • Company Name For Job: University of Massachusetts Amherst
  • Industry: Advising
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 3-5 Years

Please refer to the company's website or job descriptions to learn more about them.

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