Description

The Director of Student Accounts is responsible for the overall supervision and operation of the Office of Student Accounts. The Director will provide day-to-day direction, evaluate, train and lead staff.

Requirements

Specific Duties and Responsibilities

• Manages and coordinates all Student Account operations including but not limited to: tuition payment control, collection monitoring and placement, refunding, waivers/exemptions, 1098-Ts, and third-party billings.
• Plan, design and implement procedures and schedules leading to efficient and effective operations that ensure compliance and smoothly integrated transactional activities with Accounting/Finance, Student Success, and Enrollment Management.
• Ensure timely preparation, coordination and posting of all financial aid transmittals, reconciliation to the general ledger and financial aid records and timely drawdown of all federal and state funds.
• Liaison to all areas in Student Success and Enrollment Management.
• Ensure the College is operating within prescribed federal, state, and local governmental guidelines.
• Reconciles transactional data from various applications to Student Information System and the G/L, providing information to appropriate stakeholders.  
• Researching, troubleshoot, and process adjustments as required.
• Stay current with regulatory changes and applicable trends within higher education.
• Maintain effective relationships with the College community.
• Supervises the Office of Student Accounts personnel to ensure all responsibilities are completed timely and accurately. Evaluates staff and provides any necessary follow up.
• Assist or handle special projects as assigned.
• Perform all other duties as assigned.

OVERALL PURPOSE AND RESPONSIBILITY:

The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.

 
Minimum Qualifications

Education Required:

Bachelor’s degree required, Accounting, Finance or Business Administration emphasis preferred.

Experience Required:

Minimum of five (5) years’ experience in student billing and/or accounting with minimum of three (3) years supervisory experience. 
Previous experience in College or University accounting and/or student accounts preferred.

Skills/Abilities /Knowledge /Other Requirements

• Extensive working knowledge of computerized billing and/or student-related applications.
• Exceptional interpersonal and customer service skills.
• Ability to organize, prioritize tasks, take initiative, and meet deadlines.
• Excellent analytical skills and experience in detailed accounting transactions, processes, and systems.
• Demonstrates strong supervisory, management, and leadership skills.
• Ability to communicate and interact effectively at levels of the organization.
• Dynamic problem-solving skills with the ability to handle difficult and complex issues.  
   

INSTITUTIONAL EFFECTIVENESS:

Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.

EMPLOYEE CLASSIFICATION: Administrative

Residency Requirement: The New Jersey First Act requires employees of all public institutions of higher education to reside in the State of New Jersey unless otherwise exempted under the law.