Description

Description
As a Recruiting Senior Specialist for US Recruiting Operations, you will deliver a superior candidate and client experience through excellent customer service and quality, use effective time management and organizational skills to ensure the timeliness, completion and accuracy of all requests according to the policy and guidelines while maintaining data integrity. In this role, you will interact with candidates, legal partners, Recruiting Managers, Stakeholders, Hiring Managers/Executives, Technology and other areas of Human Resources as needed.

Job responsibilities:

• Gain end to end knowledge of the Green Card Perm and Layoff processes
• Assist in resolving escalations/issues.
• Act as a Subject-Matter Expert and POC while meeting all functional goals and metrics.
• Participate in process improvement-related projects.
• Actively manage, dispatch and work on incoming requests.
• Maintain SharePoint sites and mail boxes used for demand intake process and reporting needs.
• Facilitate meetings and trainings as needed.
• Manage, assist and work closely with law firms, legal partners, stakeholders, and recruiting partners across different job levels.

Required qualifications, capabilities, and skills:

• Minimum of 3 year experience in a US Recruitment role, or equivalent experience in any HR facet (i.e. GES, Recruitment, etc.) required.
• Strong stakeholder management background managing clients across different job levels, a preference
• This role requires meticulous attention to detail
• Be customer service-oriented with strong interpersonal skills
• Be able to work under pressure and handle high volumes meeting deadlines
• Tech Acumen: comfortable working with tools/automation/robotics
• Have strong presentation, verbal and written communication
• Ability to perform Research & Investigation
• Proficiency with MS Word, Excel, PowerPoint, SharePoint and Internet are required
• Have strong attention to detail, strong follow through and results oriented
• Proven ability to work in a virtual team environment

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.\n
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\n Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.\n