Description

Technician, Human Resources

Salary
$35,721.00 - $41,674.00 Annually

Description
The Technician, Human Resources supports the Human Resources department by coordinating and executing administrative and technical functions related to part-time hiring, employee records, reporting, and special projects. This role demonstrates compliance with organizational policies and regulations while maintaining a high level of confidentiality, professionalism, and customer service.

Examples of Duties
Essential and other responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

Coordinate part-time hiring activities including vacancy tracking, job advertising, applicant screening, and offer communications.
Work with College personnel to plan and implement advertising strategies for vacancies.
Assist in completing applicant background checks and E-Verify authorization.
Prepare and process new hire documentation and onboarding materials.
Maintain employee records for new hires and status changes, ensuring data accuracy and confidentiality.
Process part-time employment verifications and respond to authorized external inquiries.
Compile and report ACA hours and other employment-related metrics.
Manage exit documentation for part-time employees, including separation forms.
Assist with documentation for independent contractors.
Complete eProcurement tasks related to department purchases and vendor coordination.
Support special projects such as website and intranet updates.
Screen office and telephone calls; greet and assist guests; handle confidential inquiries with discretion; address concerns and resolve issues; refer inquiries as appropriate.
Marginal Functions:

Provide cross functional administrative support and contribute to departmental planning and process improvement.
Serve as a notary public and notarize documents as requested.
Participate in professional development activities.
Perform other duties as assigned.
This position description covers the most essential functions and duties associated with this position. The President or appropriate supervisory personnel may assign additional duties. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title with or without notice.

Qualifications and Working Conditions
Knowledge of:

Operations, services and activities of human resource department.

General principles and practices of personnel, fiscal, statistical and administrative data collection and report preparation.

Business letter writing and report preparation techniques.

Advanced principles and procedures of record keeping and reporting.

Modern office procedures, methods and computer equipment.

English usage, spelling, grammar and punctuation.

Basic accounting and mathematics principles.

Pertinent Federal, State and local employment laws, and regulations.

Various computer software programs and networks.

Alpha and numerical filing systems.

Ability to:

Perform responsible and difficult administrative and technical work involving the use of independent judgment and personal initiative.

Understand the organization and operation of the CCC&TI campus as necessary to assume assigned responsibilities.

Interpret and apply administrative and departmental policies, procedures, laws and regulations.

Work independently in the absence of supervision.

Compile and maintain confidential records.

Independently prepare correspondences and memorandums.

Type and word process at a speed necessary for successful job performance.

Maintain the security of confidential matters.

Participate in researching, compiling, analyzing, interpreting and preparing a variety of fiscal, statistical and administrative reports.

Operate and use modern office equipment including a computer.

Work cooperatively with other departments, department officials and outside agencies.

Respond to difficult requests and inquiries from students, faculty and staff.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain cooperative working relationships with those contacted in the course of work.

Environmental Conditions:

The employee should have the ability to effectively handle a work environment and conditions which involve an office and classroom workspace and working closely with others.

The employee must sustain the work environments by maintaining equipment and supplies, ensuring overall cleanliness, functionality, and conformance to OSHA standards to provide a safe work environment.

Physical Conditions:

Physical and marginal functions require the ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following; standing, walking or sitting for extended periods, moderate lifting and carrying, general manual dexterity, operating assigned equipment, and extended exposure to computer screens.

The employee must maintain effective audio-visual discrimination and perception needed for making observations, reading and writing, operating assigned equipment, communicating with others, and handling varied tasks simultaneously.

Additionally, the employee must maintain mental capacity, which permits making sound decisions and using good judgment, and demonstrating intellectual capabilities.

Scheduling Conditions:

This is a full-time, 12-month position, which requires the employee to be on campus or at an approved alternate location for at least thirty-six hours per week, Monday through Thursday, 8:00am-5:00pm, and Friday, 8:00am-12:00pm. This position generally works daytime hours, but has the potential for occasional evening or weekend hours.

Traveling Conditions:

Local travel between the Caldwell campus, Watauga campus, or any off-campus sites, maybe needed. Out-of-state travel is limited, but may be required for training and conferences.

Experience and Training
Experience:

One year of full-time secretarial or administrative experience (or equivalent), and proficiency in Microsoft Excel and Word is required. Experience with Adobe Acrobat, digital scanning software, and/or a customer relationship database, is preferred.

Training:

Associate degree required. Degree in secretarial sciences, office administration, office technology, business administration, or a related field is preferred.

Notary Public Certification, or ability to complete certification within six months is required.