Description

Summary

The Opportunity

Hyatt seeks an enthusiastic RVP of Operations to join our Americas Lifestyle Operations team and support Pre-opening Hotels. In this role, you will be collaborating closely with the broader team and support creative development and project execution across Hyatt's lifestyle portfolio to deliver on our promise of distinctive, high-performing hospitality.

Who We Are

At Hyatt, our ambition is bold: to be the most responsive, most innovative, and best-performing company in hospitality. Within that vision, The Lifestyle Group stands apart-anchored in design that resonates, cultural relevance that inspires, and guest experiences that cannot be found anywhere else.

The Lifestyle Group is more than a collection of hotels-it's a movement within hospitality. We are building an organization that is more agile, more accountable, and more inspiring, anchored by our commitment to colleagues, guests, and owners alike. Here, you'll help write the next chapter of hospitality-one defined by cultural relevance, brand integrity, and transformative experiences.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule and location
• Work-life benefits, including well-being initiatives such as a complimentary Headspace subscription
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Regional Vice President, Openings & Operations Integration Strategy - Lifestyle Americas, is responsible for the strategic leadership and flawless execution of all new managed and franchise hotel and residences openings and conversions within the Lifestyle portfolio. This role partners closely with Business Development, Design, Finance, and cross-functional teams to ensure each project is operationally sound, financially viable, and aligned with brand standards. The RVP brings an operational lens to every phase, safeguarding guest experience, owner relations, and long-term performance ultimately powering portfolio growth.
• Lead strategic decisions, from business development and deal execution, throughout the pre-opening journey to opening with the focus of ensuring brand differentiators and deliverables are in place for a successful Lifestyle opening
• Liaison between the Lifestyle Portfolio Leaders (Brand, Development, Design, creative marketing, social, digital & comms, hotel & F&B Ops, Finance and HR) and the O&C Manager, who coordinates the "brand-agnostic supporting functions" (Commercial Onboarding, Commercial Systems, GHTO, GPS, IT, Risk, Engineering, etc.)
• Manage a portfolio of multiple simultaneous projects, balancing strategic oversight with hands-on operational support.
• Partner with Business Development and Finance to review and validate project proformas.
• Apply operational insight to staffing models, pre-opening costs, and ongoing P&L assumptions.
• Identify risks, efficiencies, and opportunities that impact performance and guest experience.
• Represent the operational perspective in Business Development pitches.
• Articulate the brand's opening process, operational strengths, and ROI drivers to owners and partners.
• Contribute to proposals that emphasize long-term operational and financial success.
• Review property programming and space planning to ensure functionality, flow, and service efficiency.
• Provide input on guest journey mapping, BOH logistics, and operational practicality while maintaining design and brand intent.
• Review and advise on BOH layouts to ensure efficient flow, safety, and compliance with operational standards.
• Provide operational expertise for kitchen and F&B BOH layouts, ensuring optimal workflow, equipment selection, and compliance with culinary, sustainability, and local regulations
• Safeguard brand integrity during pre-opening by ensuring all design, service, and concept decisions align with brand standards and operational feasibility.
• Balance creative vision with functional execution and owner goals.
• Serve as the primary operational contact for owners from project signing through the pre-opening phase
• Manage timelines, communicate processes, and proactively address issues that could impact readiness or ramp-up.
• Prepare presentations and documentation that allow for high level updates and timelines to manage expectations across multiple stakeholders.
• Lead early alignment and ownership of the Pre-Opening Budget [POB] (until GM/DOF onboarded), ensuring operational priorities-guest experience, staffing, and workflows-are reflected from the start.
• Facilitate cross-functional input to prevent downstream delays and maintain clear documentation for a smooth handover.
• Support Design with any initial budgeting needs for OSE/FFE that require sensitivity around owner funding.
• Initial stub year budget alignment from POB to Operating Budget and Proforma ensuring stakeholder alignment.
• Support Field Operations and Regional Talent Acquisition in identifying and assessing GM and EC candidates, providing operational and cultural input.
• Assist in onboarding pre-opening leadership teams for readiness and consistency.
• Support coordination of opening strategy documentation across all departments to launch a consistent and fully aligned product.
• Support a coordinated and structured handover to Regional and Field Operations, ensuring all pre-opening documentation, decisions, and learnings are clearly transferred in partnership with O+C Project Manager.
• Participate in transition meetings and provide short-term support to ensure smooth ramp-up and stabilization.

Qualifications

Experience Preferred:
• Minimum 15 years of progressive leadership experience in hotel operations, with significant exposure to Lifestyle brands and large-scale openings/conversions.
• Proven track record managing complex, multi-property projects with cross-functional teams.
• Bachelor's degree in Hospitality, Business, or related field required; MBA or PMP preferred.
• Deep operational and commercial acumen; demonstrated success managing P&L, performance launch, and commercial alignment.
• Exceptional leadership, communication, and executive presence.
• Proficiency with project management tools and hotel operating systems (e.g., Opera, HotSOS).
• Ability to travel as needed
• Strong analytical and strategic thinking skills.
• Ability to influence and build credibility with owners, partners, and internal stakeholders.
• Creative, resourceful, and solutions-oriented.
• Passion for hospitality, guest experience, and operational excellence.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The salary range for this position is $190,000 - $210,000

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate

We welcome you:

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status