Description

Seeking a Property Administrator with real estate knowledge Your new company
Join a well-established property group involved in one of Melbourne's most significant new developments. This organisation is known for delivering premium residential experiences and is now gearing up for the next phase of a major project in Southbank. You'll be part of a collaborative, supportive team that values professionalism, strong communication, and exceptional client service.

Your new role
As the Property Administrator, you'll be the key point of contact for purchasers and prospective clients across the entire customer journey - from initial engagement right through to settlement and beyond. This is a highly interactive position where you will:

• Build and maintain strong relationships with clients through regular phone calls, emails, and personalised communication.
• Prospect and book appointments from internal client databases.
• Liaise with internal Sales staff, external channel agents, and stakeholders locally and interstate.
• Assist with reviewing contract documentation in collaboration with legal representatives.
• Provide administrative support to ensure seamless day-to-day operations.
• Issue introductory and congratulatory communications.
• Guide clients through the pre-settlement process, ensuring all steps and paperwork are clearly understood.
• Support settlement day activities, ensuring a professional and smooth handover.
• Manage post-settlement matters, including defect reporting, warranty queries, and coordination with relevant teams.
• Represent the business in a polished and personable manner at the display suite when required.

What you'll need to succeed
You will be someone who thrives in a client-focused environment and takes pride in delivering a premium service. To be successful, you'll bring:

• Excellent communication skills and a warm, professional phone manner.
• Strong administrative capability with exceptional attention to detail.
• The ability to juggle multiple tasks while staying organised and composed.
• A positive, solutions-driven approach.
• Experience in real estate, property development, customer relations, or contract-related administration (highly regarded).
• Confidence working with contracts or legal documentation.
• A polished presentation style and the ability to represent the business confidently.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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