Description

Chase MyHome Sales Engagement is responsible for the tools and technology used by employees to support the customer through their home buying journey. Our mission is to Empower employees through innovation and technology, enabling them to confidently guide customers to home ownership.

As a Product Associate in Home Lending, you will create and maintain product roadmaps to help grow the business and improve the employee experience therefore improving the customer experience. These roadmaps will deliver work that aligns to the product vision, including conducting discovery and sizing of incoming requests. You're empowered to define and drive solutions across the organization working with various lines of businesses, design, legal, operations, finance, and technology teams to prioritize & deliver the roadmap. Using data, customer feedback, and customer research, create compelling product/experience proposals to influence internal stakeholders using

Find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline

Job Responsibilities

• Create and maintain product roadmaps that align to the product vision
• Partner with development teams within the Chase MyHome Product Group throughout the agile software development lifecycle (gather/write business requirements, translate into stories, launch, defect management etc.)
• Conduct discovery for incoming requests and how the request will impact the system by understanding and determining job and data flow.
• Drive solutions across the organization; working with various lines of businesses, design,
  legal, operations, finance, and technology teams to prioritize & deliver the roadmap
• Create compelling product/experience proposals to influence internal stakeholders using data, customer feedback, and customer research.
• Seek to find a meaningful balance between user needs, business objectives, and
  technical feasibility, while managing the product delivery timeline
• Manage work in a highly organized, flexible manner, while staying focused on critical scope

Required qualifications, capabilities and skills

• 3+ years of Product experience
• Excellent communication and interpersonal skills
• Ability to develop and prioritize the product backlog to ensure the team delivers high value
  features
• Experience in product execution, analysis, data insights
• Participate/lead collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)
• Customer-centric focus and keeps rapport with end users
• Proficient in JIRA

Preferred qualifications, capabilities and skills

• BS/BA degree or equivalent experience
• Product experience in consumer banking, lending products, payments, fintech
• Ability to use adobe experience cloud
• Problem solving and stakeholder management skills
• Experience with data analysis
• Presentation skills

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.\n