Description

Parraid, a products company, is wholly devoted to design, engineering, sales, and support of telemetry data systems and tactically oriented mission-critical communications solutions. We are headquartered in Hollywood, MD, with a great team, well-established product lines, and a growing client base.

Position Summary

The Operations Receptionist is an entry-level, on-site position responsible for providing professional front desk coverage and general administrative support within a cleared government contracting environment. This role serves as the first point of contact for employees, visitors, and vendors and supports daily office operations while adhering to DCSA and NISPOM requirements. The position also assists with operational tasks, including reconciliation of employee travel expense reports, and supports administrative compliance activities under established procedures.

Key Responsibilities

Front Desk & Reception Services

• Serve as the primary point of contact at the front desk, greeting visitors, employees, and vendors in a professional and courteous manner
• Answer, screen, and route incoming phone calls and emails
• Manage visitor check-in and check-out in accordance with facility procedures
• Issue, track, and collect visitor badges as required
• Maintain continuous front desk coverage during normal business hours
• Ensure reception and common areas remain orderly, professional, and compliant with facility standards
• Direct visitors to appropriate personnel while following access control procedures

Office & Administrative Support

• Assist with scheduling conference rooms and coordinating meetings
• Support day-to-day office operations and administrative tasks
• Handle incoming and outgoing mail, packages, and deliveries in accordance with company procedures
• Perform clerical duties such as filing, scanning, copying, and data entry
• Maintain office supply inventory and assist with ordering and restocking

Compliance & Administrative Support (Cleared Environment)

• Assist with routine administrative tasks related to operating in a cleared facility, under supervision
• Support maintenance of visitor logs, access records, and administrative tracking documentation
• Follow all company policies related to safeguarding, confidentiality, and controlled environments
• Adhere to DCSA and NISPOM requirements applicable to front desk and administrative personnel

Travel & Expense Support

• Assist with reviewing and reconciling employee travel and expense reports
• Help ensure expense reports comply with company policies and government contracting requirements
• Coordinate with employees and finance staff to resolve basic discrepancies
• Maintain accurate and organized travel and expense documentation

Required Qualifications

• High school diploma or equivalent
• 02 years of experience in a receptionist, front desk, administrative, or office support role
• Basic computer proficiency, including Microsoft Office (Outlook, Word, Excel)
• Strong customer service skills with a professional demeanor
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask, prioritize, and remain composed in a professional office environment
• Dependable, punctual, and able to handle sensitive information with discretion
• Willingness to learn and comply with DCSA and NISPOM requirements

Security & Clearance Requirements

• U.S. citizenship required
• Ability to obtain and maintain a U.S. Government security clearance
• Successful completion of background screening and onboarding requirements

Preferred (Not Required) Qualifications

• Previous experience in a cleared government contracting environment
• Familiarity with NISPOM or DCSA-regulated facilities
• Experience with travel booking or expense reporting systems
• Prior front desk or administrative experience in a professional office setting

Work Environment

• On-site cleared office environment
• Regular interaction with employees, visitors, and vendors
• Position requires professionalism, discretion, reliability, and strict adherence to established procedures and compliance requirements

$15.00 - $17.00 per hour

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Applicants with disabilities may contact Human Resources to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request accommodation at any time. Please contact us at 301-690-0690 x 380.

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