Description
HR Generalist (Canada)
Location: Hybrid/Remote with regular travel to Charlottetown, PEI
Employment Type: Permanent, Full-Time
Reports To: North American HR Leadership
Salary Range: $75,000 annually + 10% annual performance bonus, comprehensive benefits package, and paid time off
About Us
We provide full-service contract manufacturing, bottling, and packaging solutions for white-label gummy natural health products, supporting clients from concept through launch. Operating within a regulated manufacturing environment, we are committed to quality, compliance, and continuous improvement.
The Opportunity
The HR Generalist provides HR support for the Canadian facility and serves as a key partner to site Managers and Supervisors. This role delivers guidance on employee relations and compliance while ensuring alignment with broader North American HR practices.
The position works independently, supports cross-border initiatives, and contributes to HR process improvements across Canadian and U.S. operations.
What Success Looks Like
Strong employee relations support and effective issue resolution
Consistent recruitment and onboarding aligned with North American standards
Accurate payroll coordination and HR operations execution
Compliance with Canadian employment legislation
Effective cross-border collaboration and process alignment
Positive employee engagement and cultural support initiatives
Requirements
Provide HR Support
Provide front-line HR support to employees, supervisors, and managers in the Canadian facility
Lead employee relations matters, including investigations, corrective actions, and documentation
Advise managers on performance management, coaching, and conflict resolution
Talent Acquisition & Onboarding
Oversee full-cycle recruitment for Canadian roles, including sourcing, interviewing, and selection
Lead onboarding and orientation programs aligned with North American processes
Support workforce planning and talent pipeline development for critical roles
HR Operations & Payroll Coordination
Coordinate time & attendance, review hours, and provide accurate payroll inputs; act as backup for Canadian payroll process as required
Oversee immigration files including liaising with external partners and administering employee immigration documentation
Maintain HRIS data integrity and support reporting for Canadian workforce metrics
Recommend process improvements to streamline HR operations across both countries
Compliance & Policy Governance
Ensure compliance with all Canadian employment laws
Maintain employee documentation and records
Support audits, inspections, and regulatory reporting
North American Collaboration
Collaborate on cross-border projects including policy alignment, process standardization, and HR system enhancements
Support North American engagement initiatives, training programs, and cultural alignment efforts
Engagement, Culture & Development
Lead employee engagement initiatives, recognition programs, and communication activities for the Canadian site
Deliver or coordinate training sessions (supervisory skills, DEI, compliance, safety, etc.)
Serve as a cultural ambassador and trusted advisor for employees
Qualifications
Experience & Education
10+ years of progressive HR experience with strong generalist exposure
Experience in a manufacturing, distribution, or industrial environment strongly preferred
Bachelor’s degree in Human Resources, Business, or related field; CPHR certification preferred
Technical Skills
Strong knowledge of Canadian employment legislation and province-specific requirements
Proficiency with HRIS systems, payroll inputs, and time/attendance systems
Strong analytical and reporting skills with attention to detail
Competencies
Strong judgment, discretion, and decision-making skills
Ability to build trust and influence leaders at multiple levels
Excellent communication, coaching, and conflict resolution abilities
Ability to manage multiple priorities with minimal supervision
Collaborative mindset with ability to work across borders
