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Description
Position Objective: The HR Director is responsible for leading the overall human resources strategy, operations, and compliance for the organization. This role oversees internal HR functions while managing relationships with external HR service providers, including outsourced partners supporting areas such as immigration, multi-state compliance, benefits administration, and specialized HR projects. The HR Director ensures that all HR processes run efficiently, align with organizational goals, and support a positive, high-performing culture
Essential Duties & Responsibilities
- Partner with HR specialist and senior leaders to develop and implement solutions to organizational and people related challenges
- Coach and develop managers and leaders, supporting them while engaging in critical people activities and enabling them to make sound decisions
- Advise partners and their management teams on all employee relations issues and effectively communication to all levels of employees
- Oversee compliance with federal, state, and local employment laws, including multi-state requirements.
- Manage relationships with outsourced HR clients related to:
-Employment law and state compliance
-Creation and updates to employee policies and the employee handbook
-Immigration processes and employer sponsorships
-Leave administration support
-Safety or workers' compensation case management
- Provide ongoing direct and actionable performance coaching and feedback
- Conduct benchmarking to identify best practices for benefits and compensation
- Stay abreast of industry/market trends and how their inform and influence inclusion and diversity; commit to understand the greater dimensions of diversity, continuously build greater cultural awareness
- Coach and guide HR Specialist on internal procedures
- Other duties as assigned
This position is also expected to:
- Handle sensitive matters with confidentiality, discretion and professionalism
- Multi-task and work efficiently in a fast-paced environment; meet or exceed deadlines
- Maintain a positive, professional demeanor at all times; friendly and personable
- Provide outstanding customer service to internal and external clients
- Continuously learn and model inclusive behavior; practice self-awareness to unconscious biases and participates in regular inclusiveness training
- Report hours in a timely and error free manner
- Be very detail oriented, well organized, and accustomed to project management
- Possess outstanding communication skills verbal and written as well as interpersonal skills
- Be skilled at problem solving and analysis
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Requirements
Qualifications and Educational Requirements
- Bachelor's degree in human resources or related field
- Previous experience working in a professional services environment
- Minimum of ten (10) years of progressively responsible HR management experience
- Demonstrated knowledge of designing and implementing HR initiatives to include performance management, policy development, compensation, employee relations, diversity and inclusion, etc.
Preferred Skills
SHRM/HRCI certification
Familiarity with various HRIS, including Paylocity
Payroll, M&A and Immigration/employer sponsorship experience
Job Requirements
- Able to successfully pass a criminal background check (following a conditional offer of employment)
- Speak fluent English in order to communicate with other employees and clients verbally and in writing
- Constant operation of a computer and other office equipment
- Remain in sedentary position for long periods of time; however, needs the ability to move around the office to access office equipment, attend meetings, etc.
- Frequent communication with others and clients regarding projects and work product
- Available to work moderate overtime throughout the year with heavier overtime requirements during busy seasons