Description

Director of Financial Planning & Analysis (FP&A) - Operations

Full-Time
Location: Hybrid in Austin, Texas
Travel: Up to 10%
Reports to: Vice President, Financial Planning & Analysis

You give so much of yourself to your work-and here at Thrive Pet Healthcare, we recognize the impact you make every day. Across our Home Office teams, you’ll partner closely with leaders and colleagues nationwide to shape the future of veterinary care. And you’ll do it with the support, tools, and community you need to thrive.

As part of a network of 350+ hospitals and a growing corporate team, you’ll be appreciated for who you are, the expertise you bring, and the impact you make across our organization.

Who We Are

Thrive Pet Healthcare is a community of 350 hospitals nationwide united by our mission to bring quality, empathetic veterinary care to pets and their families. Our Home Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way.

We are seeking a Director of Financial Planning & Analysis (FP&A) - Operations to serve as a strategic finance partner to Operations leadership across a nationwide, multi-unit veterinary practice platform. This role is critical to helping our organization scale sustainably while delivering exceptional care to pets and their families.

The Director will lead operational financial planning, forecasting, and performance analysis across hundreds of veterinary practices, translating complex data into clear insights that drive profitability, efficiency, and informed decision-making. This is a highly visible role with direct exposure to senior leadership and meaningful impact on business outcomes.

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We’re looking for a Director of Financial Planning & Analysis (FP&A) - Operations to join the Thrive Pet Healthcare Home Office team.

In this role, you’ll play a meaningful part in advancing our organization’s priorities and supporting our hospital teams. Your expertise will help improve processes, elevate the employee and client experience, and strengthen the operational foundation of a growing, nationwide veterinary network.

What You’ll Do

Strategic Finance Partnership

• Act as the primary FP&A partner to Operations leadership, including Regional and Group leaders.
• Provide actionable financial insights to support operational decisions related to staffing, productivity, pricing, service mix, and growth initiatives.
• Present financial analyses and recommendations to executive leadership in a clear, compelling manner.

Planning, Forecasting & Analysis

• Lead annual budgeting, quarterly forecasting, and long-range planning for field operations.
• Develop and maintain driver-based financial models aligned to key operational metrics (e.g., visits, hours, labor mix, provider productivity).
• Analyze performance versus budget, forecast, and prior year, identifying root causes and opportunities for improvement.

Performance Management & Reporting

• Own operational KPI reporting, including revenue per visit, labor cost %, contribution margin, capacity utilization, and same-practice growth.
• Design and standardize dashboards and reporting tools for executives, regional leaders, and practice operations.
• Improve forecast accuracy and financial transparency across the organization.

Business Case & ROI Evaluation

• Build business cases and ROI models for operational investments, including staffing changes, new services, workflow improvements, and technology initiatives.
• Partner with Operations, Strategy, and IT on post-implementation reviews to ensure value realization.

Cross-Functional Collaboration

• Work closely with Accounting to align forecasting and planning with actual financial results.
• Partner with HR on headcount planning, labor strategy, and compensation modeling.
• Support integration and scalability initiatives related to acquisitions and new practice onboarding.

Team Leadership

• Lead, mentor, and develop a team of FP&A managers and analysts supporting Operations.
• Establish best practices for financial modeling, reporting, and analytical rigor.
• Build a strong culture of collaboration, accountability, and continuous improvement.

Experience & Skills Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or a related field (MBA, CPA, or CFA preferred).
• 8-12+ years of progressive FP&A or corporate finance experience, with a strong focus on operational finance.
• Experience supporting multi-unit, field-based operations (healthcare, veterinary, retail, hospitality, or other service-driven industries preferred).
• Proven ability to influence senior leaders through data-driven insights and strong business partnering.
• Advanced Excel and financial modeling skills; experience with BI tools and enterprise financial systems.
• Demonstrated people leadership experience, including developing high-performing teams.
• Excellent communication skills with the ability to simplify complex financial concepts for non-finance audiences.

How You’ll Grow With Us

Here, you can grow your career through access to meaningful learning opportunities, leadership programs, and continued development, including:

• Free CE and learning resources through ThriveU
• Leadership development workshops
• Career mobility across departments and teams
• Opportunities to contribute to enterprise projects and innovation initiatives

With a nationwide network of hospitals and a dynamic Home Office, you’ll have space to thrive in your career-where your growth and wellbeing are deeply valued.

Benefits - Our Care in Action

We provide benefits designed around your mental, physical, emotional, and financial wellbeing. Some key offerings include:

• Paid time off including 8 weeks of full-pay parental leave, bereavement for humans and pets, and time off for new pet adoptions
• Medical, dental, and vision insurance, plus HSA and FSA options
• Generously subsidized backup care for children, adults, and pets
• Mental health resources including therapy and coaching
• 401k with employer contribution and no waiting period
• Pet perks including free exams and discounts at all Thrive Pet Healthcare locations
• Student loan support and scholarship programs
• Continuing education with free courses and paid time off to complete

...and so much more.

Diversity, Equity, Inclusion & Belonging

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all our team members, pet parents, and pets. We strive to create a culture where everyone feels they belong, are supported, and are empowered to thrive.

Ready to Join Us? Apply Today!