Description

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. 

 Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. 

 Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

The Director of Compensation is a strategic leader responsible for the design, governance, and execution of FirstService Residential’s compensation programs. This role ensures that compensation practices are competitive, equitable, data driven, and aligned with business strategy. The Director will serve as a trusted advisor to executive leadership on base pay, incentive design, and long term compensation strategies while ensuring compliance with applicable laws and regulations.

Compensation Strategy & Governance

Lead the development and ongoing refinement of FirstService Residential’s compensation philosophy and strategy, ensuring alignment with business objectives and talent goals.
Establish and maintain compensation governance, policies, and controls to ensure internal equity, market competitiveness, and legal compliance.
Partner closely with Finance, Legal, HR, and executive leadership to align compensation programs with financial planning and organizational strategy.

Executive & Incentive Compensation

Design, administer, and evolve executive compensation programs, including base salary, annual incentives, and long term incentive plans (LTIP).
Support executive and senior leadership incentive design, modeling, and performance alignment.
Prepare compensation analyses, scenarios, and materials for executive leadership and, where applicable, compensation committee review.
Partner with Finance and Legal on executive agreements, incentive plan documentation, and compliance considerations.

Market Benchmarking & Salary Structures

Oversee enterprise wide job architecture, market pricing, and benchmarking using reputable survey data.
Design, implement, and maintain salary ranges and pay structures aligned with market positioning and internal equity.
Provide guidance on offers, promotions, adjustments, and retention strategies to ensure consistency and defensibility.

Merit & Annual Pay Programs

Lead annual and off cycle compensation review processes, including merit increases, promotions, and incentive payouts.
Develop merit matrices, increase guidelines, and modeling to support pay for performance outcomes.
Ensure consistent application of compensation practices across the organization.

Data Analytics & Insights

Deliver advanced compensation analytics, dashboards, and reporting to support leadership decision making.
Translate complex data into clear insights and recommendations for senior leaders.
Monitor market trends, regulatory developments, and emerging best practices in compensation and rewards.

Leadership & Collaboration

Serve as a subject matter expert and advisor to HR business partners and business leaders.
Educate leaders on compensation programs, philosophy, and decision making frameworks with clarity and transparency.

Requirements

Bachelor’s degree in Human Resources, Finance, Business Administration, Economics, or a related field.
Advanced compensation certifications (such as CCP, CECP, GRP) strongly preferred.
Minimum of 8 years progressive compensation or total rewards experience, including leadership or seniorlevel responsibility.
Experience working in a complex, multiregion or multibusiness organization, including U.S. and Canada
Demonstrated experience with:Executive compensation and incentive plan design
Longterm incentive plans (LTIP)
Salary structures and market benchmarking
Merit and annual compensation cycles
Advanced compensation analytics and modeling
Relationshipfocused communicator who partners effectively across HR, Finance, Legal, and executive leadership teams.
Strategic compensation leader grounded in FirstService Residential values, recognized for principled decisionmaking, accountability, and integrity.
Strong knowledge of compensationrelated employment laws and regulations.