Description

At Insmed, every moment and every patient counts - and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you'll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person's contributions to meaningful progress. That commitment has earned us recognition as Science magazine's No. 1 Top Employer for four consecutive years, certification as a Great Place to Work® in the U.S., and a place on The Sunday Times Best Places to Work list in the UK.

For patients, for each other, and for the future of science, we're in. Are you?

About the Role:
The Director, Channel Accounts (DCA) role will be responsible for specialty pharmacy account management for assigned Channel Partners, including alignment and communications with internal cross-functional stakeholders and business partners. Through these relationships, the DCA will lead the account management efforts and support appropriate utilization of Insmed brands so that all patients who could benefit from the products can achieve access. This will be achieved through execution and management of product specific agreements and ongoing account management to help ensure access for appropriate patients.

Accounts may include National and/or Independent Specialty pharmacies.

What You'll Do:

• Overall account management for assigned specialty pharmacies, including key performance indicators in line with brand plans and expectations.
• Monitor performance of Specialty Pharmacy (SP) purchase and service agreements, including data requirements, for assigned accounts.
• Ownership of Quarterly Business Reviews; including coordination with key internal and external partners to gain feedback and insights to help optimize customer engagements.
• Proactively analyze SP data against business metrics and for continuous process improvement opportunities.
• Exhibit deep and broad trade and channel knowledge including data oversight, dispense process, hub interactions, healthcare ecosystem impacts, and market access dynamics.
• Partner with Insmed Patient Services and Field Account Management teams for operational process alignment and coordinated communications with channel partners and to ensure patients are progressing through the fulfillment process.
• Manage and reconcile SP invoices for compliance and payment.
• Partner with Channel Operations to manage inventory/product supply for assigned accounts.
• Stay current on the healthcare delivery environment, maintaining exceptional in-depth knowledge of SP customers, their capabilities or challenges related to servicing patients.
• Work collaboratively with internal stakeholders including Patient Services, Market Access, Medical Account Management, Finance, Legal, Compliance, Marketing, and Sales Leadership. Ensure effective and accurate communication as well as compliant exchange of important account information, marketplace dynamics and messaging.
• Travel : 30%

Who You Are:

• Bachelor's Degree required and 6+ Years experience of pharmaceutical Specialty Pharmacy and/or other Market Access Account Management (OR Equivalent experience working for a Specialty Pharmacy and interacting with pharmaceutical manufacturers will be considered)
• In-depth knowledge of SP operations, key performance indicators, fee-for-service agreements, SP service agreements (including data), HUB services and distribution/3PL channels
• Demonstrated ability to build outstanding customer relationships, including strong interpersonal skills with the ability to effectively communicate and collaborate across diverse cross-functional audiences (internally and externally)
• Strategic thinking, negotiation skills, and business acumen
• Possess initiative to identify customer issues and develop solutions.
• Understanding of the health care laws impacting the pharmaceutical industry as well as those governing pharmacy.
• Ability to complete projects and achieve goals on time while delivering high quality results.
• Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications.
• Excellent oral and written communication skills
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams, and Outlook).

#LI-SK1#LI-Remote

Pay Range:
$171,000.00-239,667.00 Annual

Life at Insmed

At Insmed, you'll find a culture as human as our mission-intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself.

Highlights of our U.S. offerings include:

• Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP)
• Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration
• 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance
• Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities
• Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back

Eligibility for specific programs may vary and is subject to the terms and conditions of each plan.

Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at TotalRewards@insmed.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Applications are accepted for 5 calendar days from the date posted or until the position is filled.