Description

The Community Marketing team unifies and amplifies financial health initiatives that build trust in communities, empower consumers, and strengthen relationships with Chase customers.

As a Digital Lead in Consumer Bank, you will be responsible for transforming in-person financial health workshop curriculum and worksheets into digital-first, modular learning assets that power our content hub and enable scalable distribution across channels-while ensuring content fidelity and optimal learner outcomes. You will work closely with the Chase Money Skills Website/AI Activation team and serve as a second pair of eyes over channel producers, with a strong focus on digital design. Ideal candidates will have a background in graphic and video design, as well as digital learning design.

Job responsibilities

• Translate workshop content into hub modules, interactive resources, and reusable building blocks (e.g., worksheets, guides, infographics, videos, etc.).
• Partner with the workshop recertification team to ensure digitized content remains accurate, up-to-date, and consistent with certified curriculum.
• Collaborate with creators and producers to turn workshop content into short-form and long-form video assets, infographics, worksheets and toolkits.
• Work with Site/AI activation partners to ensure content is structured for web publishing.
• Use performance insights and feedback to refine modules for clarity and engagement.
• Provide digital design guidance and quality assurance for channel producers, ensuring all assets meet brand and learning standards.

Required qualifications, capabilities and skills

• 5+ years in digital design, curriculum design, learning experience design, content strategy, or digital education production
• Experience translating live/in-person content into digital, self-serve learning experiences
• Strong organizational skills and comfort managing multiple workstreams and dependencies
• Familiarity working with governed content and approval processes
• Undergraduate degree in Marketing, Communications, Business, or a related field
• Proven background in graphic and video design, with a portfolio of digital learning assets

Preferred qualifications, capabilities and skills

• Instructional design, content modularization, audience adaptation
• Digital design (graphic/video), asset QA, and content review
• Strong writing/editing and content QA
• Cross-functional collaboration with site/product and publishing ops
• Ability to mentor and provide feedback to channel producers

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.\n