Description

Join our Business Transformation team and help shape the future of COS through digital adoption, intelligent automation, and process innovation. Unlock your potential by leading impactful projects, developing advanced data solutions, and driving strategic change. Be part of a collaborative environment that values growth, innovation, and continuous improvement.

Job Summary
As a Business Transformation Manager in COS, you will support project management, data analytics, and process re-engineering across the organization. You will be responsible for developing and maintaining automation tools, delivering timely data insights, and supporting the execution of transformation and product initiatives. Working closely with senior leadership and cross-functional teams, you will drive operational excellence and support the evolving needs of the business.

Job Responsibilities

• Lead project management tasks supporting data and analytics initiatives for COS
• Manage and maintain data automation tools, including Alteryx and Tableau, for visualization and output
• Support controls and governance around data hygiene and partner with Control teams to ensure audit-readiness
• Develop complex Alteryx flows and Cliq dashboards to enhance data automation and reporting
• Inspire a culture of innovation and execution of technology and data-driven ideas
• Review large-scale initiatives and contribute to future-state strategy for tactical solutions
• Analyze financial needs of data insights to support business growth
• Deliver timely and accurate data analytics and insights to support transformation and product execution
• Collaborate with senior leadership and cross-functional teams to drive process improvement
• Ensure compliance with internal controls and governance standards
• Adapt to evolving business needs and support the COS Transformation agenda

Required Qualifications, Capabilities, and Skills

• Excellent written and verbal communication skills
• Relentless and versatile learner with aptitude for assimilating new industry, company, product, or technical knowledge
• Minimum five years' experience in project management, with ability to manage multiple priorities
• Highly organized with strong ability to manage competing priorities
• Demonstrated executive presence and adaptability to evolving needs in COS
• Ability to work independently and escalate complex or unusual issues appropriately
• Strong problem-solving skills and attention to detail
• Advanced analytical skills with strong communication abilities
• Background in digital tools such as SharePoint, Tableau, and Alteryx, with at least five years' experience
• Bachelor's degree or ten years of equivalent work experience

Preferred Qualifications, Capabilities, and Skills

• Experience developing and maintaining Cliq dashboards
• Proven ability to inspire innovation and drive process improvement
• Experience supporting controls and governance in a data-driven environment
• Familiarity with financial analysis and business growth strategies

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.\n