Description

This role within the Controls Management team is responsible for leading the design, implementation, and monitoring of controls, partnering with diverse teams to proactively identify and mitigate risks, and cultivating a culture of accountability, innovation, and continuous improvement across the Chief Administrative Office (CAO) with a focus within Amenity Services, Document & Business Solutions and CAO Administration.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

As a Vice President, Control Management in the CAO, you will lead the design, implementation, and monitoring of controls. You will partner with cross-functional teams to identify, assess, and mitigate risks, ensuring our control environment remains robust and responsive. Your leadership will help us foster a culture of accountability, innovation, and continuous improvement.

Job responsibilities

• Lead the development and execution of control strategies
• Create a proactive risk and control culture using proven evaluation strategies
• Collaborate with business, operations, risk, compliance, audit, and technology teams
• Oversee the design and evaluation of Risk & Control Self-Assessments
• Evaluate and analyze the business risk and control environment to identify gaps and root causes
• Monitor and report on control effectiveness, issue management, and remediation
• Analyze operational data to identify trends and emerging risks
• Ensure compliance with regulatory requirements and internal policies
• Guide and mentor control management team members
• Present findings and recommendations to senior leadership
• Support change management initiatives and process enhancements

Required qualifications, capabilities, and skills

• 10 +years of experience in financial services, risk management, controls, audit, or compliance; or equivalent subject matter expertise
• Advanced knowledge of control design, evaluation, and operational risk frameworks
• Proficient in designing and evaluating Risk & Control Self-Assessments
• Strong analytical and problem-solving skills
• Proven ability to lead cross-functional teams and influence senior stakeholders
• Excellent written and verbal communication skills
• Experience in regulatory compliance and issue management
• Ability to develop and implement sustainable solutions
• Exceptional interpersonal, collaboration, and relationship-building skills
• Ability to work autonomously and manage competing priorities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Shift Timing: EMEA

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.