Position Overview  
 
The Communications Coordinator will support the execution of CCH’s organizational and campaign-focused communications strategies through the creation of eye-catching design and compelling written content. This role will work closely with members of our policy, organizing, and legal teams to advance advocacy goals and in partnership with CCH’s development department to achieve fundraising and engagement goals. They will manage updates and improvements to the organization’s website, social platforms, email programs, and other projects in collaboration with the rest of the communications team. Their work will support and align with CCH’s mission and values, advancing racial equity and centering the voices of people with lived experience. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. 
About Chicago Coalition to End Homelessness 
Chicago Coalition to End Homelessness (CCH) is a 46-year-old systemic advocacy organization. CCH develops campaigns and initiatives to address the causes of homelessness - lack of affordable housing, lack of access to health care and services and lack of jobs paying a living wage. We place much emphasis on organizing and developing leaders who have experienced homelessness to become spokespersons and leaders of our various initiatives. CCH does its work in accordance with its organizational values – collaboration, integrity, strategic action, compassion, and intersectionality. We recognize that homelessness is a problem that stems from systemic racism and that biases and prejudices are embedded in the fabric of society, and thus, also permeate organizations like ours. CCH is committed to advancing racial equity in the workplace, through the work of our racial equity committee, and through the campaigns and initiatives we choose. 
 
Key Responsibilities 
Graphic Design / Visual Communication:   
Design and create collateral for outreach, education, fundraising, events, and campaigns, including reports, direct mail appeals, one-pagers, palm cards, posters, infographics, and other materials. 
Organize and maintain CCH’s photo and video library. 
Manage and support printing and ordering needs in collaboration with other departments.  

Social Media:  
Manage existing social media platforms and the department’s ongoing content calendar, developing and creating engaging content. 
Create social media toolkits for partner organizations to utilize to support campaign and advocacy goals. 
Utilize content management platform (Sprout Social) to schedule content and monitor engagement and analytics. 

Digital:  
Create and update content for CCH’s website, including blog posts, story features, and program updates. 
Utilize assessment tools such as Google Analytics to analyze website performance and identify improvements in user experience.  
Support webinar registration, management, and day-of assistance in collaboration with CCH program staff.  
Collaborate across departments to create email campaigns, including monthly e-newsletter, fundraising appeals, and action alerts to engage supporters in campaign actions and demands.