Description

Organization Overview 

The Network for Oregon Affordable Housing (NOAH) is a nonprofit community development financial institution (CDFI) that provides financing for the development and preservation of affordable housing throughout Oregon.  Formed in 1990 to increase the supply of safe, healthy, and stable housing, NOAH now administers over $400 million of loan capital through a growing array of loan programs to support the preservation and development of new affordable housing.

Position Summary

The Loan Administration Officer leads the loan servicing functions and manages a variety of asset management duties, is responsible for the data integrity of the loan servicing software, the management of NOAH’s funded loans and collateral including, identifying areas of risk, and proactively mitigating potential defaults and loan loss. 

Requirements

Payment Processing

• Prepare and mail borrower statements.
• Prepare and transmit monthly Automated Payment file. 
• Process borrowers’ monthly payments.
• Transmit payments to Agent Bank. 
• Complete loan payoffs and loan sales, including producing statements, updating the servicing system, and coordinating lien releases and file disposition.

New Loan Funding Operations

•  Coordinate and manage internal and external tasks for loan fundings, including communication with funders and preparation of funding documentation.
•  Send Pre-close information to participating banks, including the Advance Notification, Loan Request, Appraisal and review, and Pre-Close Review.
•  Complete new loan set-up in the loan servicing database.
•  Conduct agent bank duties.
•  Send post close welcome packages to borrowers and their management company.  

Escrow and Reserve Management

•   Manage escrow and reserve accounts, including monthly deposits, annual analysis, bank account reconciliation and investment activity.
•   Process annual property tax and OAHTC payments and periodic insurance premium payments.
•   Track project reserve levels and review requests for release of replacement and operating reserves.
•   Ensure insurance coverage by collecting certificates and endorsements for each property. Review certificates to confirm compliance with lender requirements. 

Asset Management

•   Complete spreads of project and sponsor financials.
•   Track and review borrower insurance policy renewals for conformance with NOAH lending policies and enter information in database.
•   Interface and respond to requests from borrowers, property management personnel, accountants, member bank personnel, and public funders. Provide technical assistance as needed.

Reporting

•   Generate accurate and timely loan reports from the loan servicing system pertaining to the assigned job functions.
•   Assist with customer account reconciliations.

Data Management

•  Perform data entry, retrieval, and reporting in databases and spreadsheets, as needed.
•  Maintain integrity of data related to asset management including loan history, credit events, secondary debt and partnership transfers.
•  Maintain up to date loan files, including digital files on the server, email records, and paper loan file to assure completeness, audit and inspection quality.
•  Collect and save project tenant data for reporting purposes.

Qualifications and Skills

• Bachelor’s degree or equivalent work experience in accounting, finance or related field.
• 5-7 years accounting, real estate, lending, finance and/or asset management experience preferred.
• Analytical skills and attention to detail with strong financial skills and knowledge is essential.
• Knowledge of real estate terminology and concepts preferred: basic knowledge of low-income housing tax credits and strong financial analysis skills are required.
• Excellent computer skills, thorough knowledge of Word, Excel, Access.  
• Strong organizational skills and ability to coordinate complex activities, prioritize conflicting demands, and meet deadlines.
• Must be highly motivated, be able to work independently, solve problems, and possess strong written and oral communication skills. Must have a strong customer service orientation. 
• Candidate is expected to demonstrate strong ethics and interpersonal relations and work as an effective, collaborative team member.