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- Chief Impact Officer
Description
Job Summary
Are you ready to lead largescale, communitydriven solutions that reduce hunger across Oklahoma? Do you excel at shaping strategy, strengthening teams, and driving measurable outcomes? As the Chief Impact Officer, you will guide the Community Impact division to expand equitable food access across a 53county service area. You will lead a team responsible for partner network development, program strategy, community engagement, data and evaluation, compliance, and crossdepartmental alignment. You will steward relationships with community partners, team members, funders, and government entities to strengthen systems and outcomes. In your first 6–12 months, success looks like building partner capacity; expanding equitable geographic coverage; strengthening impact measurement and data practices; ensuring auditready compliance; and increasing stakeholder confidence through clear outcomes and stories of impact.
Day in the Life
Core Leadership & Strategy
- Guide long-term food access solutions that address hunger and its root causes across the 53county service area.
- Align departmental goals, plans and daily work with organizational priorities.
- Serve as a sponsor for GeoAccess efforts that reduce geographic and systemic access barriers.
- Serve as an ambassador across community, state and national spaces.
- Promote inclusive, equitable and trauma-informed approaches to community work.
Community Engagement & Partnership
- Engage diverse community partners to assess needs and identify service gaps.
- Build strategic partnerships that improve food access and resource coordination.
- Oversee planning, training and technical assistance to partner agencies.
- Reinforce equitable food distribution across communities and programs.
- Optimize organizational assets to maximize collective impact.
- Foster community ownership of solutions and outcomes.
Data, Evaluation & Impact
- Increase food security and access to nutritious food for neighbors.
- Use data to plan work, measure impact and refine strategies.
- Build and maintain a data warehouse that supports tracking, reporting and decision-making.
- Define impact measures and ensure consistent data collection practices and reporting.
- Train partners to collect accurate data and apply findings locally.
- Apply insights to expand effective programs and improve systems.
- Use results and stories to increase investment and strengthen partnerships.
Cross Departmental Coordination & Compliance
- Break down silos through clear communication and defined timelines.
- Direct cross-departmental initiatives that enhance service quality and promote equity.
- Contribute to grant development, outcomes tracking, storytelling efforts and fundraising.
- Work with Finance and Operations on aligned, well-managed budgets.
- Drive continuous improvement across systems and workflows.
- Ensure compliance with federal, state and contractual requirements.
- Promote consistent, accessible and respectful customer service practices.
Staff Development
- Increase mission delivery through clear expectations, role clarity and skill development within Community Impact.
- Maintain current job descriptions that reflect actual work, accountability and required competencies.
- Translate organizational values into daily behaviors, outcomes and performance expectations.
- Provide tools, guidance and feedback that enable employees to deliver consistent results.
- Identify growth potential and build capability through coaching and learning opportunities.
- Align goals across Community Impact teams to improve consistency and focus.
- Ensure employees deliver respectful, inclusive and high-quality service to partners and neighbors.
Senior Leadership Responsibilities
- Oversee 30–40 staff members, including directors, managers and staff.
- Set organizational direction and priorities by defining vision, strategy and measurable outcomes that advance the mission, ensure sustainability and guide organizationwide decision-making.
- Lead and hold accountable the leadership team by establishing performance expectations, reinforcing leadership standards and ensuring consistent execution across departments.
- Translate mission and strategy into organizational results by approving goals, allocating resources and guiding the organization through change, growth and external pressures.
- Oversee organizational performance, risk and impact by monitoring financial, operational and programmatic outcomes and by addressing systemic issues that affect effectiveness or reputation.
- Ensure equitable and effective workforce strategy by setting expectations for talent management, organizational design, succession planning and culture.
- Collaborate across the organization and with external partners to align priorities, resolve complex issues and maintain clarity of authority, accountability and governance.
- Ensure compliance, stewardship and organizational integrity by upholding legal, regulatory and funding requirements.
- Build and sustain a high-performing, valuealigned culture across the organization.
- Derive and examine data insights to inform organizational strategy, integrating analytics into planning and board reporting.
- Establish and oversee organizational budgets, aligning financial resources with strategic goals and mission sustainability.
Requirements
Required Qualifications
How you have spent your time
- Demonstrated completion of a bachelor’s degree.
- Minimum of 10 years of progressively responsible leadership experience, including at least 7 years in senior leadership within nonprofit, community-based or systems-level work addressing hunger, poverty, public health or basic need.
- Demonstrated experience leading multidisciplinary teams, including managers and senior leaders.
- Demonstrated experience with strategic planning that aligns priorities, outcomes and daily work.
- Experience creating, managing and monitoring departmental or organizational budgets.
- Experience applying data to guide decisions, measuring results and improving outcomes.
- Knowledge of federal or state contracts, compliance requirements and funding accountability.
- Experience participating in grant development, reporting or funder engagement.
- Experience negotiating, approving and administering contracts and funded agreements.
- Experience managing multiple programs or departments within complex, mission-driven organizations.
Other Requirements
- Valid driver’s license with a driving record that meets organizational standards.
- Proficiency in common office applications and database software.
- Ability to learn and adjust to new technologies.
- Ability to complete a background check, motor vehicle record review, drug screening and physical assessment as required.
- Commitment to advancing the mission of ending hunger.
Preferred Qualifications
How you have spent your time
- Master’s degree in public administration, public health, social work, nonprofit management, public policy or related field.
- Experience in nonprofit senior leadership serving large, diverse geographic areas.
- Experience overseeing food access, nutrition, public health or poverty-related initiatives.
- Familiarity with data warehouses, outcome measurement systems or performance reporting tools.
- Experience influencing system-level changes related to hunger or economic stability.
- Experience guiding organizational change during growth or external pressure.
- Experience guiding programs or group changes to fulfill a shared goal.
- Experience fundraising in a nonprofit organization.
Safety Sensitive Designation
This position is classified as Safety Sensitive under Oklahoma law. Employees in safety sensitive roles perform duties where even a momentary lapse in concentration could result in injury to themselves or others or cause environmental harm. The Regional Food Bank of Oklahoma cannot hire applicants who hold a medical marijuana card for safety sensitive positions.
Physical & Environmental Expectations
This role involves extended periods of stationary work in office, field or vehicle settings. It requires safe vehicle operation; handling objects up to 20 pounds occasionally; transitioning between work positions; maintaining focus in dynamic environments; recognizing and responding to auditory cues; and communicating clearly in settings with variable noise. Work may occur indoors or outdoors with exposure to weather, noise, dust or industrial environments. Travel up to 50 percent may be required based on business needs.
EEO & Accommodation Statement
Diversity creates a healthier atmosphere. The Regional Food Bank of Oklahoma is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, marital status, genetic information or any other characteristic protected by law. Consistent with the Americans with Disabilities Act (ADA) and applicable state laws, it is the policy of the Regional Food Bank of Oklahoma to provide reasonable accommodation for qualified individuals with disabilities throughout the application process and employment. If reasonable accommodation is needed, please contact Human Resources at hr@rfbo.org.
